Frequent Flyer Tim Wu is in The New Yorker helemaal klaar met United. Hij schrijft erover in een grappig artikel in The New Yorker:
[su_quote cite=”The New Yorker” url=”http://www.newyorker.com/business/currency/leaving-united-airlines-after-merger?utm_source=tny&utm_campaign=generalsocial&utm_medium=facebook&mbid=social_facebook”]I don’t know if I ever loved United Airlines, but an irrational loyalty—of the kind usually associated with sports franchises—kept me flying the friendly skies with them for much of my adult life. It started when I lived in Chicago, the main United hub, where I’d slowly grown an affection for the blue and gray colors, the Gershwin music, and the heated mixed nuts. Over the years, I’d flown nearly seven hundred thousand miles. I suppose you could say that I thought I had settled on an airline, maybe for life.
That’s about when, in 2011 or so, a weirdly optimistic man began to appear on my in-flight screen alongside the safety warnings. Continental and United were becoming “the world’s leading airline,” he said; changes were being made, and “I think you’ll like them.” There was the unmistakable tone of a parent breaking unwelcome news to his children. […][/su_quote]
Frequent Flyer column
Columnist Lodewijk Oudshoorn noteert voor upinthesky zijn bevindingen en opmerkelijke voorvallen in het frequent flyer leven. Lees al deze columns hier.
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